Please check your SPAM/JUNK folder first. If it's not in there, don't worry, sometimes technology isn't as reliable as we think.Please email us at firstname.lastname@example.org and we will check your payment and email you the pattern directly as soon as possible.
After payment clears, you will receive an email with a link to the download. You can save the download straight to your phone, computer or iPad so that you can access the pattern anywhere at any time! Be sure to backup your product just in case.
ARE ANY OF YOUR PATTERNS AVAILABLE IN A HARDCOPY VERSION?
Crochetifies is a green & friendly website. For environmental considerations; we don’t offer hardcopies. We leave the choice to our customers to choose if they want to print the document or not.
WHAT’S THE REFUND POLICY FOR DIGITAL PATTERNS?
If what you see is not what you expected, just reply to the download email within 30 days, and you'll get a full refund.
HOW DO I PRINT PATTERNS FROM YOUR SITE?
There are two ways to print from our website: You can download a copy of the pattern in Adobe Acrobat Reader PDF format to your computer and then print it, or you can print it directly from your browser.
Most computers come with Reader installed that allows you to read PDF files. You can download a free copy at https://get.adobe.com/reader/
CAN YOU PRINT MY PDF PATTERN FOR ME?
Unfortunately I am really sorry that we are unable to print PDF patterns for you, but if you are struggling to print your pattern, or you don’t own a printer, there are some alternative options.
You can take your PDF pattern to a copy or printing shop, where they will be able to print it for you. There are also online printing services available, where you can upload your PDF patterns, and they will print and post them to you for a fee.
YOU HAVE A PATTERN THAT I WOULD LIKE IN A DIFFERENT SIZE - WHY CAN'T YOU PROVIDE IT?
Unfortunately we cannot provide every pattern in every size. Each new size requires a considerable amount of labor in order to modify and test the design, and certain patterns will not translate well to larger or smaller sizes. Going forward, you can generally expect adult items to be available in sizes ranging from XS to 2X, but we cannot remake older patterns that do not conform to this sizing guideline.
HOW DO I KNOW IF A PATTERN IS TOO DIFFICULT FOR ME (PATTERN SKILL RATINGS)?
Beginner: Basic stitches including increasing, decreasing and finishing skills.
Easy (Beginner+): Simple stitch patterns and/or shaping.
Intermediate: More complicated stitch patterns and charts.
Intermediate+: More than one stitch pattern within one pattern and more involved shaping.
Experienced: Intricate stitch and color patterns and/or involved shaping and finishing techniques.
TAXES & DUTIES
I do not charge shipping nor taxes for my PDF files wherever you are from this world :)
HOW SECURE IS MY PERSONAL INFORMATION?
Crochetifies adheres to the highest industry standards to protect your personal information.
Your credit card information and personal details are encrypted during transmission using the 128-bit SSL (Secure Sockets Layer technology), the same level of encryption used by large banks around the world.
Your credit card information is only used to complete the requested transaction and is NOT subsequently stored.
HOW CAN I CONTACT CROCHETIFIES?
You can contact our customer support team via email at: email@example.com
We do our best to respond within 24 hours.